Expert analysis of accessibility developments through the CORS framework— balancing community needs, operational realities, legal risk, and strategic alignment.
The Department of Justice recently rejected a class action settlement for being too weak, signaling a shift toward more demanding ADA enforcement. For small businesses, this means the era of surface-level compliance is ending—and genuine accessibility is becoming a competitive advantage.
Federal courts consistently target shopping cart functionality, product descriptions, and filter systems in e-commerce accessibility litigation, revealing systematic barriers that prevent disabled customers from completing purchases independently.
New Department of Justice guidance clarifies how public colleges and universities must ensure digital accessibility under Title II of the ADA, addressing learning management systems, course materials, and virtual events as institutions grapple with permanent integration of digital learning tools.
A recent Department of Justice settlement with a major bank has established specific technical requirements for mobile app accessibility, providing concrete benchmarks for what 'accessible' banking services must deliver in 2024.
A comprehensive audit reveals that 78% of city government websites fail basic WCAG 2.1 Level A standards, systematically excluding disabled residents from digital participation in civic life while creating significant legal exposure for municipalities.
A recent DOJ settlement highlights how inaccessible patient portals create dangerous barriers for disabled patients managing chronic conditions. Healthcare systems that build accessibility into their core operations see improved outcomes for all patients.
A recent DOJ settlement requiring WCAG 2.1 Level AA standards across university digital materials signals a shift from reactive accessibility fixes to systematic institutional transformation that prioritizes equal access for students with disabilities.
Another major retailer faces DOJ enforcement for digital accessibility violations. After 15 years covering these cases, the pattern is clear: proactive compliance costs less than reactive scrambling, yet companies keep choosing damage control over equal customer service.
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